At Premium DMC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number
- Travel preferences and requirements
- Payment information (handled securely via third-party services)
- Communications and correspondence
- Website usage data via cookies
2. How We Use Your Information
We use your information to:
- Provide and manage our travel and concierge services
- Process bookings and payments
- Communicate with you about your inquiries or reservations
- Improve our website and customer experience
- Send promotional material (only with your consent)
3. Data Sharing
We do not sell your personal information. We may share it with:
- Trusted partners and suppliers who help us deliver our services
- Legal authorities if required by law
- IT and customer service providers under strict confidentiality terms
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Lodge a complaint with a data protection authority
6. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser.
7. Contact Us
For any questions or to exercise your rights, please contact us at:
Email: sales@premiumdmc.com
Phone: +9715-07633135
Address: Office # M2-M206, Building 2020, Sheikh Zayed Road, Dubai, U.A.E.